Contact Kahoo
Where to send what, and roughly how long each takes.
Reporting behaviour
Use the Report button during the conversation. It is not a formality — reporting in the app attaches the session to the case, which is what lets a moderator confirm the two of you actually met. A report by email cannot do that.
Urgent safety issues
For anything involving a minor, a threat, or non-consensual recording, write to . Include the approximate time in UTC and the country shown on the other person's identity bar.
If you are in immediate danger, contact your local emergency services first. Kahoo is a small team and cannot act at that speed.
Appealing a restriction
Appeals are made from your account page, not by email — that way the appeal is attached to the restriction it is about. Each restriction can be appealed once, and a person reads it.
Everything else
Bugs, questions, data deletion requests and press: .
What we cannot do
- We cannot tell you who reported or blocked you. That protects everyone, including you.
- We cannot retrieve a conversation. There is no recording and no transcript to retrieve.
- We cannot reconnect you with someone you met. Kahoo has no directory and no search.