Community guidelines
The rules, why they exist, and exactly what happens when they are broken. No hidden thresholds.
Last updated
The rules
- Be 18 or older. Kahoo is an adults-only platform, with no exceptions.
- Keep your clothes on. Nudity and sexual behaviour on camera are not allowed.
- No harassment. Including persistent unwanted contact after someone leaves.
- No hate. Attacks based on race, religion, nationality, gender, sexuality or disability end an account.
- No threats. Of violence, of exposure, of anything.
- No spam or advertising. Including driving people to other platforms.
- No scams. Financial, romantic, or otherwise.
- Be a real person, live. No pre-recorded video, no loops, no impersonation.
- Do not record others without consent. Kahoo does not record; neither should you.
How reports are judged
Kahoo does not simply count reports. A raw count is trivially abusable: one determined person with several browsers could remove anyone. Instead each report is weighed, and the weights are added up into a credibility score.
- A report must be tied to a session the two of you genuinely shared. Reports that cannot be tied to a real interaction count for nothing.
- One reporter counts once per day against the same person, and can never contribute more than one and a half points in total, no matter how many times they press the button.
- A report from a signed-in account weighs more than one from a guest.
- Severe categories — nudity, hate, threats, underage concerns — weigh more, but never enough to ban someone on their own.
- Someone whose reports are routinely dismissed by moderators stops counting.
- A burst of reports that appears coordinated is capped as a single group.
What happens, and when
| Credibility score | Outcome |
|---|---|
| 1 or more | A formal warning, and a moderation case is opened. |
| 3 or more | The case is escalated for review by a person. |
| 4 or more | A six-month restriction from video chat. |
| 5 or more | A six-month restriction, always. |
| 2 further, after a served restriction | A permanent ban. |
An automatic decision can never jump straight to a permanent ban for a first offence. Only a moderator, having reviewed the evidence and confirmed a severe violation, can act outside the normal thresholds.
After a restriction
A six-month restriction ends on its own. You can come back. If you then collect two further credible reports, or a moderator confirms another severe violation, the ban becomes permanent.
Appeals
Every restriction can be appealed once, from your account page. A person reads it. If we got it wrong, the restriction is lifted and the reports behind it are marked dismissed — which also reduces the weight of everything that reporter files in future.
What we will not do
- We will not watch your calls. No administrator has the ability to observe a live conversation.
- We will not tell someone who reported or blocked them.
- We will not ban someone because one person pressed a button repeatedly.
- We will not keep a transcript of your conversation to use against you later. There is no transcript.